Terms of Use
Effective: 2 October 2025
Who we are
Tihi is operated by Savee Group Pty Ltd (ABN 23 672 821 920), registered in New South Wales, Australia (“Tihi,” “we,” “us,” “our”). Contact: hello@playtihi.com. Our Privacy Policy explains how we handle personal information.
1) Acceptance & Eligibility
By accessing our website, creating an account, subscribing, or participating in a game (the “Services”), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. You must be 18 years or older and legally permitted to use the Services where you live. One account per person. We may restrict access or features by region and certain promotions may not be available in all locations.
2) Your Account & Security
Keep your login details confidential. You are responsible for activity under your account. Notify us promptly of any suspected unauthorised access. Provide accurate information and keep it updated.
3) Subscriptions, Trials, Billing & Taxes
3.1 Plans & Trials. We may offer free trials. Unless you cancel before the trial ends, your subscription converts to a paid plan and your payment method will be charged at the then-current rate and billing cycle shown at checkout.
3.2 Auto-renewal. Subscriptions renew automatically until cancelled. You can cancel at any time in your account settings. Cancellation stops future renewals; access continues until the end of your current paid period.
3.3 Fees & Changes. Prices, features, and plans may change; if we make material changes affecting you, we’ll give reasonable notice where required. Applicable taxes (e.g., GST/VAT) may be added.
3.4 Refunds. Except where non-excludable consumer rights require otherwise, fees are non-refundable once a billing period starts. If the Services fail to meet non-excludable guarantees, you are entitled to the remedies required by law.
3.5 Payments. You authorise us and our billing/payment providers to charge your payment method for all fees. We may suspend or terminate for failed payments or chargebacks we reasonably believe are improper.
4) Fair Play, Integrity & Prohibited Conduct
4.1 No cheating (catch-all). Any attempt to gain an unfair advantage is prohibited. This includes (without limitation) using bots/automation or scripts; multiple or shared accounts; collusion or answer-sharing during play; latency manipulation; reverse-engineering, tampering or code injection; scraping; or any behaviour we reasonably consider cheating or disruptive. We may treat any behaviour that seeks to bypass the intended skill-based nature of a game as cheating.
4.2 Monitoring & enforcement. We may monitor gameplay, investigate anomalies, audit results, and adjust or void scores we reasonably believe are invalid or obtained in breach of these Terms or game rules. We may warn, suspend, or terminate accounts.
4.3 Security. Do not access non-public areas, probe or scan systems, overload infrastructure, circumvent technical restrictions, or attempt to interfere with the Services.
5) Games, Schedules, Prizes & Promotion-Specific Rules
We run regular and special-event games. Schedules, formats, territories, and availability may change, and we may postpone, limit, or cancel games at our discretion.
From time to time we run prize promotions. Each promotion has separate Prize Terms posted or linked at entry. If there is a conflict, the Prize Terms control for that promotion. Prize Terms set eligibility (e.g., territory, age), how to enter, skill-based scoring and tie-breaks, prize details, verification, payout methods (e.g., bank/approved payout services), taxes, and “void where prohibited” notices. Some promotions may exclude certain regions.
Skill-based format. Our prize promotions are intended to be games of skill. Winners are determined by knowledge, speed, accuracy, ordering, open-numeric or other objective performance per the posted rules; chance does not determine the outcome. We may use time-weighted scoring and/or negative marking to discourage guessing. Random elements do not determine winners.
Territory & Canada. Promotions generally target Australia, New Zealand, the United Kingdom and Ireland and may include Canada. Promotions are not open to residents of Québec unless expressly stated otherwise in the Prize Terms. We may verify eligibility (including age and residency), geo-restrict or block entries based on IP, phone, payment or other signals, and disqualify entries that violate law or the posted rules. Attempts to circumvent geo-restrictions may result in disqualification.
Canadian winner verification (at our discretion): When a promotion includes Canada, selected Canadian winners may be required to correctly answer a time-limited, unaided skill-testing question as a condition of being confirmed as a winner.
Note: Non-promotional gameplay may be available more broadly, but prize promotions are only open in the territories specified in the applicable Prize Terms.
6) User Content & Feedback
6.1 Your content. If you submit content (e.g., usernames, avatars, chat, messages, submissions), you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and distribute it to operate, improve, and promote the Services and applicable promotions. You are responsible for your content and must have the rights to share it.
6.2 Feedback. If you send ideas or suggestions, you grant us a perpetual, worldwide, irrevocable licence to use them without obligation.
7) Intellectual Property
The Services (including text, branding, graphics, game logic, and software) are owned by us or our licensors and protected by law. We grant you a personal, limited, non-transferable, revocable licence to use the Services for your personal, non-commercial use under these Terms.
8) Third-Party Services
We use third-party providers to operate the Services (e.g., hosting/CDN, analytics, email/SMS, billing/payment, gameplay platforms, anti-fraud, and prize fulfilment). Your use of any third-party services may be subject to their terms and privacy policies. We are not responsible for third-party services we do not control.
9) Availability & Changes
We strive for reliability but the Services may be interrupted, limited, or changed from time to time. We may add, modify, or discontinue features.
10) Disclaimers & Liability
10.1 No unlawful exclusions. Nothing in these Terms excludes or limits any non-excludable consumer rights or other rights that cannot be excluded under applicable law.
10.2 General disclaimers. To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We do not promise uninterrupted or error-free operation or that the Services will meet your needs.
10.3 Limits on liability. To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the Services is capped at the greater of (a) the amounts you paid to us for the Services in the 12 months before the event giving rise to liability, or (b) AUD 100. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business interruption, except where such limitation is prohibited by law.
11) Termination & Suspension
You may stop using the Services at any time and cancel your subscription in your account settings. We may suspend or terminate your access if you breach these Terms, engage in fraud or abuse, fail to pay fees, or where required by law. Provisions that should survive termination (e.g., IP, fair-play enforcement, disclaimers/limits, governing law) survive.
12) Communications
We may send service, account, billing, and legal notices electronically (e.g., email or in-app). Marketing communications are sent only in accordance with our Privacy Policy and applicable law; you can unsubscribe at any time.
13) Governing Law & Venue
These Terms are governed by the laws of New South Wales, Australia. The courts of that state have non-exclusive jurisdiction. This does not limit any mandatory consumer protections you have where you live.
14) Dispute Resolution; No Class Actions (where lawful)
Before filing a claim, you and we will try to resolve it informally in good faith within 30 days after written notice. Where permitted by law, you and we agree that any claims will be brought only on an individual basis and not as a class, collective, consolidated, or representative action. If this paragraph is found unenforceable for a particular claim or person, it will be severed and the remainder of the Terms will continue to apply.
15) Changes to these Terms
We may update these Terms from time to time. If a change is material, we will provide reasonable notice (e.g., by email or in-app). The revised Terms take effect on the date posted or stated in the notice. If you do not agree, stop using the Services and cancel any subscription before the change takes effect; continued use after the effective date means you accept the changes.
16) General
16.1 Entire agreement. These Terms, the Privacy Policy, and any applicable Prize Terms are the entire agreement between you and us about the Services.
16.2 Severability. If a term is unenforceable, the rest remain in effect.
16.3 No waiver. Our failure to enforce a term is not a waiver.
16.4 Assignment. You may not assign these Terms without our consent. We may assign them as part of a merger, acquisition, or asset transfer.
16.5 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
16.6 Headings. Headings are for convenience only.
Contact
Savee Group Pty Ltd (ABN 23 672 821 920)
New South Wales, Australia
Email: hello@playtihi.com